Question 1

What is Open Enrollment?

Accepted Answer

Open enrollment is a designated time period when members can make changes to their benefits. Once a year, member have the opportunity to enroll or unenroll themselves or their dependents from Boot Barn Health and Wellness plans.

Question 2

What happens if I do not take action during Open Enrollment?

Accepted Answer

This year's open enrollment is PASSIVE, meaning if no action is taken, you will remain enrolled in your currently benefit plans.

Question 3

When does coverage begin?

Accepted Answer

Any election made during Open Enrollment will take effect on October 1, 2024.

Question 4

How do I enroll?

Accepted Answer

1) Go to lyric.adp.com (lyric.adp.com)
2) Once you are logged into the system, hover your initials in the top right corner of the screen.
3) Select "Your Profile," then select "Benefits," then select "Benefits Dashboard ADP."
4) Select the button"Annual Enrollment Event."

For step-by-step instructions, visit the "How to Enroll" tab on this website.

Question 5

How do I find in-network providers?

Accepted Answer

If you need step-by-step instructions, please visit the "How To" tab on this website.

Question 6

Are the same providers available in all the medical plans offered?

Accepted Answer

Yes, all available health plans have the same provider network.

For step-by-step guidance on how to find an in-network provider, please visit the "How to Find an In-NetworkProvider" page on this website.

Question 7

What happens to my deductible and out-of-pocket maximum?

Accepted Answer

All deductibles and out-of-pocket maximums will carry over to the end of the calendar year (12/31/24) to the plan Partners enroll in.

Question 8

Will I receive an new ID card?

Accepted Answer

You will only receive a new ID card in the  mail if you make changes to your current elections or enroll in a new plan. If you need to update your address, log into lifion.adp.com (lifion.adp.com)to make the changes.

If you lost your ID card or need a replacement, log into your Collective Health account at mycollectivehealth.com/login (mycollectivehealth.com/login)where you will be able to request an ID card to be mailed.

If you download the Collective Health app, you will be able to access digital ID cards.

Question 9

Will there be any changes to my prescriptions?

Accepted Answer

There are no changes to  your prescriptons.

Question 10

What is a Health Savings Account (HSA)?

Accepted Answer

A Health Savings Account is a pre-tax savings account for members enrolled in the Smart Saver or Platinum Saver plan. Those recently enrolled in one of those plans can begin their HSA contribution 1/1/2025.

Question 11

When can I enroll in a Flexible Spending Account (FSA)?

Accepted Answer

The FSA is transitioning to calendar year. A separate open enrollment will be held in November for Partners to elect the benefit.

The rules for each benefit is slightly different:

Health Care FSA Participants: You will be allowed to spend down your balance and submit for reimbursement through 12/15/24.

Dependent Care FSA Participants: You have until 12/30/24 to submit for reimbursement for services incurred between 10/1/2023 - 9/30/2024.

Transit Participants: You will be allowed to continue to contribute to the benefit for the remainder of the 2024 calendar year.

Question 12

If I am currently on a leave of absence for any reason, do I need to complete the Open Enrollment process online?

Accepted Answer

This year's Open Enrollment is PASSIVE, meaning is no action is taken you will remain enrolled in your current benefit plans. If you would like to make changes, please contact the Benefits Team by email, benefits@bootbarn.com (benefits@bootbarn.com)or by phone, (949) 453-4498.

Please note, the Flexible Spending Account (healthcare and dependent care) plan year is transitioning to calendar year, 1/1/2025. A separate open enrollment will be held in November. Communication will be sent out in mid-to-late October.

Question 13

Who do I contact for assistance?

Accepted Answer

You can contact the Benefits Team via email, benefits@bootbarn.com (benefits@bootbarn.com)or by phone at (949) 453-4498.

Frequently Asked Questions